Azeriel

Azeriel


Builder Team


Azeriel was last seen: 18 Jun 2019, 14:39


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Registered:
24 days ago
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7 days ago
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77

Ingame Rank
[Jester]
Voting bug

Hello !
There is a problem with the voting sites. We're all able to vote normally but the reward system does not work.
One website gave me this error message :

 

 

One other told me that the reward didn't go through without a detailed error message, it just said "Contact the admin of the server."

Thanks !

9 days ago

Vote reload

I do like this idea on the principle, but I see two problems :


The minor one is if we do that vote at a majority system (half of the server agrees +1) there are a lot of people AFK, some of them with alt accounts, and the time where we would need the reload to happen this way is at night, so it's the moment where there are the most AFK players and I think it's over half the server.
If we chose a minimum number of players saying yes, we expose ourselves to bots showing up and spamming it.

The second one is (I think, I'm not the dev but that's my guess) that the automatic reloads were suppressed because they actually crashed the server 50% of the time, and even a reload done by an admin sometimes requires them to perform another command than reload to restart the server after a reload. 
So we could end up crashing the server for 5 to 8 hours without anyone being able to help.

9 days ago

Creation of a new staff team, and a new staff rank.

Josh : Why not just apply for staff ?

« To get to the point we could actually help, we would have to go through moderation, which is including investigations, punishments, judging cases, meddling with personnal affairs, learning about things we wouldn't want to know via social spy and a lot of exposure in general to drama. » * in the original text.



Josh : Why not just give certain mods the access to reloads ?

« I feel like the "technical" part of the staff is currently not filled enough to meet all the demand, and that they should receive help to cover the whole hours of presence of players. Some can only play on the empty hours, and deserve the best we can offer as do those who connect on the evenings.
Likewise, I feel we have quite enough staff to maintain order (even with very few able to be active as of now) but still demand, here and there, hours of work in a row that could easily be reduced to a decent amount with the help of one, two or three persons. » * in the original text.



I do agree with giving certain moderators more responsibilities. However, I see very few moderators active as of now and there is a long history of abuse in the staff (I am not pointing fingers at someone, but at something everyone whispers about in each discord channel that is not the official Corba one).

Furthermore, the job of moderator tends to revolve around helping the players around and settling disputes. It is a social job, which has more to do with dealing with hurt feelings, anger and drama than it has with facts. And they already have a lot to deal with. Plus, as you may have seen in my post, it's not all about reloads.

This is actually a very good question because it gives me the occasion to talk about something I believe :

A good helper may not be a good moderator, and a good moderator may not be a good helper, as a good moderator or helper could also make a poor admin. Each of us has a gift, wether it is to help in silence (beautiful Shar <3) or to cheer the chat and the server (kudos to Toast for that)  or being stern with those who break the rules. 

I also do not believe that every moderator should have access to commands, WorldEdit and over-empowering tools because being kind towards others does not mean that you won't stick your hands in the honey pot.

I also heard that staff investigations do not happen systematically, and this favorises the leniency some members of staff (past, present, I'm talking about what I hear here and there I'm not accusing) seem to benefit from. And this is a way straight down to greed. This is why all the tools I'm proposing for this position are strictly traceable from a console/admin point of view. Whether these whispers are false or true, I do not care : I just want what I propose to be cheating-proofed in case it ever happens.

Josh : Seems like a helper, but extreme :

 

It is another kind of helper, the one that isn't here to guide players through their first walk on the server, not here to greet them or answer questions but to solve technical problems without getting emotionnally involved or attached.



Josh : it just seems like a mod with console and a few commands taken away :


« I feel like the "technical" part of the staff is currently not filled enough to meet all the demand, and that they should receive help to cover the whole hours of presence of players. Some can only play on the empty hours, and deserve the best we can offer as do those who connect on the evenings. » * from the original text

« 
Not part of the job :

Enforcing rules.
Spy on private conversations.
Handle players personnal/interpersonnal problems.
The renewal of the mineworlds.
The restauration of worlds like the End or the Nether in case of TnT abuse.
Moving a claim/building because of an infringement of a rule without the approval of a mod.
Refunds of items in case of death to another player (except when caught on sight) / stolen stuff (moderators + will investigate first and give or not approval).
Handle balance problems between players (money not recieved, thievery, overpriced items on AH). » * from the original text



No. It is very different from a moderator's job, because it includes little to no social interaction. I doesn't give you any power over the player, no right to judge, and everyone in the position I propose would answer directly to the admins for the actions taken and / or ask moderators in case they doubt if an action (refund, repair, and such) would have to be performed. They will not be in any case involved in judgement of the behavior, punishment, enforcement of the rules or counseling players. They would only be here to help out moderators with the overload of work in times of crisis, or in case no staff is there for hours on end (there are about eight to ten hours nobody is available due to sleep, and sometimes more because of their normal, human life.)


Josh : The fact that you added they have socialspy, WorldEdit and access to console just seems like there’s no need to apply for helper? Because helpers get none of that.

 

First of, SocialSpy is a no-no for me. Especially in that particular case.

My second point is simple : some players will prefer to be able to help, guide and counsel players rather than just being called to fill some lost chests, repair damages and report bugs (which is the purpose of the position I am describing here.)

Whoever would just apply to get the most access to empowering commands and tools rather than having a taste to a particular field (social OR technical) would be a bad candidate for this, thus refused.

The third ? This "rank", or "position," is not meant to be a lifetime-you-don't-get-kicked-if-inactive-or-if-you-behave-badly position. It's something that can and will be taken from you whenever an admin decides to, because it's a commitment you'll make not to hold a position on the server but to alleviate the charge of those who have chosen to permanently take care of it.

 

 

I do get why you don't like it, though. :)

9 days ago

Creation of a new staff team, and a new staff rank.

Presentation :

Hello everyone ! 
As you may all know, we've been experiencing extensive troubles the past weeks (months ?) such as :
. lag without the possibility of a reload (admins have a life, and we know it)
. impossibility to automatize the reloads as they sometimes crash the server altogether for hours on end.
. hackers and no one to shut down the server as an emergency measure.
. shortage of moderators to refund items / repair places (Lirima, your hours of work will not be forgotten.)
. nether portals doing stupid things and killing people.
. lag killing people and making them lose their stuff.

I am hereby proposing a way for players (like me, yes, I wouldn't propose what I wouldn't do) invested in the server to try and help with those problems in times of staff shortage. 
I put it in rank, but it is not about making another official rank on the server that would bear a special prefix, maybe only a suffix and even that seems too much for me. It is not about giving power to some players over the others, but to lend to some players the power to make a difference for everyone else on the server at the empty hours.
I feel like the "technical" part of the staff is currently not filled enough to meet all the demand, and that they should receive help to cover the whole hours of presence of players. Some can only play on the empty hours, and deserve the best we can offer as do those who connect on the evenings.
Likewise, I feel we have quite enough staff to maintain order (even with very few able to be active as of now) but still demand, here and there, hours of work in a row that could easily be reduced to a decent amount with the help of one, two or three persons. 
I am also sure that some players, like myself, would like to apply for staff to help.
But.
To get to the point we could actually help, we would have to go through moderation, which is including investigations, punishments, judging cases, meddling with personnal affairs, learning about things we wouldn't want to know via social spy and a lot of exposure in general to drama.

So this is my proposition. I tried my best to make it clear, clean and as easy to make happen as possible. I know that it is hard to find people we can trust, but I am sure you can do that.




Requirements :

Having donated money to the server.
Having at least six months of activity on the server.
Being known by staff and judged fairly not only on their deeds but also on their intentions.
Being currently active.
Have at least 2 months to give to the server in case of acceptance so that the application isn't investigated for next to nothing.
Not being part of social oriented staff.
Be kind.

Attributions :

Reload the servers when no one can.
Refund items to players in case of lag/glitches.
Keep moderators+ in the loop about what has been done, for whom, why and when.
Repair griefed areas (no special authorization required if proven, like in case of visible hack or proof via screenshot. Forbidden in case of trouble between players : staff investigates first).
Perform World Edit actions with the permission of a moderator+ if they are busy otherwise.
Teleport players to a safe place if they spawn in a wall because of nether glitches/rtp glitches.
Take notes of bugs/glitches encountered and reporting them to competent staff.


Not part of the job :

Enforcing rules.
Spy on private conversations.
Handle players personnal/interpersonnal problems.
The renewal of the mineworlds.
The restauration of worlds like the End or the Nether in case of TnT abuse.
Moving a claim/building because of an infringement of a rule without the approval of a mod.
Refunds of items in case of death to another player (except when caught on sight) / stolen stuff (moderators + will investigate first and give or not approval).
Handle balance problems between players (money not recieved, thievery, overpriced items on AH).


Permissions needed :

Access to the server Slack / personnal discord of other staff members.
Access to WorldEdit.
Access to Broadcast.
Access to commands like /give.
Access to the tools that allow a member of staff to check a demand for refund is founded (see inventory, go through chests).
Access to the commands allowing to check/modify the claims.
Access to the commands allowing to TP one given player to coords (lost claims) / to spawn if needed.
Commands to reload/restart the server.

Will NOT have access to :

Creative mode, spectator mode.
Automatic TP/TP without authorization from one player.
Vanish.
SocialSpy.
Money-managing plugins.
Personnal use of WorldEdit/Creative mode.
./seen
Special/enchanted items to wear as hats.
Applying for a social oriented part of staff position (Helper, Moderator) 
=> Basically anything that couldn't be traced by the logs.


Knowledge or willingness to train in :

World Edit.
The use of plugins within the server.
Extensive knowledge of rules to know when a refund is allowed.
Emotional and intellectual maturity (I can't stress this enough, it's not enough to be above average in intelligence, they have to keep their cool in periods of stress or know to say "I can't take care of that" when upset.)
Time to spend.
At least basic understanding of how a server works.
How to search problems on Google.
KNOWING WHEN NOT TO TOUCH ANYTHING AND ASK FOR HELP FIRST.


Pros, summarized :

Faster response in a case of emergency.
Less pressure on chat-oriented staff.
Less pressure on drama-moderation-oriented staff.
Less downtimes for the servers.
Ability of the admins to get off the internet for a break with the mind at ease.
Presence of a pool of competent staff members, knowing how to use WorldEdit and commands properly to summon certain objects and villagers lost.
Assurance that those who take part in the interactions between players as part of their assignement will not meddle with things such as claims / world edit on their own accord and without accountability.
A part of staff that is not here to solve problems between players and therefore could be trusted.
High accountability.
No need to give permissions that can be easily abused to staff hired to manage player-based issues.
Make reports/take screenshots of actions performed to ensure staff always knows what has been done and why.
Will not intervene on chat/mute/bans/kicks/drama/between players claims problems.
Will accept to be retired / fired and, or, re-hired/called upon as part of the job without taking it personnally and accepting it to be only because enough staff is there or for no reason at all.


Cons, summarized :

Extensive background checks from staff to ensure they are to be trusted.
Members of staff to vouch for them.
Need to make regular checks on the commands performed, at least for a period of time to make sure no abuse is performed (automatically, as a requirement, not only in case of complaint).
Need to read the report of actions performed after the deed, if no staff was present to handle it.
Make sure players didn't abuse the system by double checking.
Try to make it so the access to the commands / console is limited.
Give a training in the areas needed (the fewer the better) so that this kind of staff doesn't mess the server up and knows what they can do/cannt do.
Trust.

9 days ago

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